POOKALAM

All Ilanji Sarees products are carefully packed and shipped to ensure your beautiful sarees reach you safely. Below are the key shipping details:

• Processing Time: Ready products ship in 1–2 business days. Handloom / custom items may take longer.
• Delivery (India): Standard delivery in 5–7 business days. Express options available at checkout.
• International Shipping: Available to select countries. Delivery times and rates are shown during checkout.
• Tracking Updates: You will receive real-time email/SMS tracking once your order is dispatched.
• Secure Packaging: Products are wrapped in moisture-resistant, eco-friendly packaging with tamper-proof sealing.
• Shipping Partners: Trusted carriers such as Blue Dart, DTDC, Delhivery, DHL, and FedEx.

For shipping assistance, contact us at info@ilanjisarees.com or call +91 95397 11378.

At Ilanji Sarees, we want you to feel confident with every purchase. If your saree isn’t what you expected, we offer a smooth and supportive return process.

• Return Window: Returns accepted within 7 days of delivery.
• Eligibility: Item must be unused, unworn, unwashed, and in original condition with tags, labels, and packaging intact.
• Non-Returnable Items: Customized orders, altered products, gift cards, and final sale items cannot be returned.
• Return Process: Email us at returns@ilanjisarees.com with your order ID and reason for return. Our team will issue a Return Authorization Number (RAN).
• Return Shipping: - Customer pays for returns due to change of mind. - Ilanji Sarees covers shipping if the item is defective, damaged, or incorrect.
• Refund Timeline: Once received and inspected, refunds are processed within 5–10 business days to your original payment method.
• Exchanges: Allowed for available designs, colors, or styles. If item is unavailable, a refund will be issued.
• Damaged / Wrong Item: Contact us within 48 hours with photos. We offer replacement or full refund including shipping.

For return assistance, contact us at returns@ilanjisarees.com or call +91 95397 11378.